Usually, this error occurs when trying to set up a new KOT and Receipt printouts. Follow the below steps to clear this error
- Administration Menu > Maintenance > Resources
- Under Resources click on Printer.Ticket and search for the establishment name, address or any other text fields where you have typed “&” intead of “and“.
- If you find the symbol & typed in any of these fields replace it with &
- After making the necessary changes click on the Save button and restart the system.
- This way you can maintain the & symbol on the Establishment Titles or address at the same time the error will be cleared.
E.g., For brand names like Johnson & Johnsons, MKA Bakes & Fries etc.,